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Ep 4: Hiten Shah. Building FYI, Crazy Egg, Kiss Metrics and advising 120+ startups

Updated on September 19
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Key Smash Notes In This Episode

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It usually happens when there is a lot of intimate knowledge of customer needs. This may mean building a product and then learning from the customers that use it. Or, it may be doing research before developing a product.

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Not paying attention to the customer. Developers must always be asking what the next problem is that they can solve for consumers.

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