Smash Notes
How Founders Should Communicate in a Crisis

Startup Therapy

How Founders Should Communicate in a Crisis

Do you have tactics that can be deployed to help manage during a crisis? In this episode of Startup Therapy, Ryan Rutan and Wil Schroer talk on the crisis’ they’ve dealt with in the past, what works in managing during those instances, and beneficial communication tactics. Tune in learn how to best communicate amidst chaos! Sign up for the Startups…

Notes

  1. What Is a Typical Pattern That Happens to Startups in Crisis at 0:14

    Whether it was the 9/11, the financial crisis of 2008, or the Covid19 pandemic, business always goes through the same predictable cycles. Full answer

  2. How Should a Leader Communicate in a Crisis at 16:35

    Talk straight with your team, be raw and empathetic. If you try to hide and spin the truth, you are just going to lose credibility. Full answer

  3. How Do You Rally a Team to Win in Desperate Times at 35:27

    In dire time, you win by focusing your entire team around one focal point. Explain that survival comes from a certain objective, and focus everyone on it. Full answer

Related notes

Related episodes

Plays from this note through the rest of the episode.

Note

Weekly highlights

One letter a week.

The notes worth hearing, with the minute they were said.