Alex Babin - Getting the Machines to Work the Way You Work

Alex Babin, CEO at Zero, says that the beautiful part about automating processes is to make the machines work the way the lawyers work so that you get a Return on Invest starting the very first day. For many of us, Alex brings up what we might think as the Holy Grail of implementing change in a law firm, and that is to allow the attorneys to continue working the same way and have the technology do the administrative tasks in the background. With little to no interaction from the attorneys. He says that the best product is the product that doesn't have to be implemented. The best software is no software so that you don't have to teach them how to use it. Babin's product Zero for email compliance, along with the new mobile time capture Apollo is designed to reduce the time spent on these non-billable, administrative tasks for lawyers. 

Information Inspirations

Brittany Luce and Eric Eddings have returned to their podcasting roots after finally leaving The Nod and the mess at Gimlet Media, and their video version of The Nod after the collapse of Quibi. After seven years, they resurrected their original podcast, For Colored Nerds (FCN) on Stitcher/SiriusXM where they discuss Black culture from their own nerdy perspective. Brittany and Eric are great and vulnerable storytellers and their return to FCN, as more mature adults, is a great place to tell and listen to their stories.

Sometimes hardcoding tech gets better results than what you might find with AI, machine learning, or neural networks. BRAIN was developed in the 1980s and is still around today using the idea of "weaving" to identify objects like pastries. The accuracy of this established technology is very good and shows that not all shiny new things are better than the tried and established processes. The New Yorker has a great article on the use of BRAIN.

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Music: As always, the great music you hear on the podcast is from Jerry David DeCicca.

Transcripts are available on 3 Geeks and a Law Blog.