How do you deal with challenging times in business?
One day Chris Ohanian received a full-page fax, explaining that airlines were switching to a zero-fee commission. This was a final straw in already declining business, so Chris took a marker, wrote "FU" on it, and sent it back to the airline. However unwelcoming this change was, the business did not end there. Life is always changing and you have to adopt and make changes, so Chris did whatever it took to keep going.