An Arm and a Leg

COVID tests are free, except... when they're not

Anna's insurance company said it would pay 100 percent for COVID-related testing. And then they left her to pay a giant bill. She got help, thanks to a viral tweet , but... her story exposes big loopholes in consumer protections. And: The way people responded to her tweet was generous, moving, and... complicated. Uncomfortable. Weird. Even with everybody…