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How can any company improve employee productivity?

Hiten Shah has a theory that if visibility into everyone's progress is improved, productivity will improve with it.

Documenting company's processes and decision making can help to giving everyone an insight into their progress, and could enable any employee to make progress without relying on their peers.

Hiten's new company FYI is now working on a tool, a master document for teams, that would become a central repository of all company's information.