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Deep dive into Remote Work with Hiten Shah

Below the Line with James Beshara

Deep dive into Remote Work with Hiten Shah

"The most exciting new podcast in the startup world.” - Eric Ries, Founder and NYTimes bestselling author Today's episode is a deep dive — Something we're trying out where we go deep into certain topics that people have been asking about, and today is with an expert (maybe the expert?) on the subject of remote work (work that is distributed by many…

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Notes

  1. While remote work has been around for a long time, and many people have been working in distributed and remote teams for decades, it has been growing in… Full answer

  2. Hiten says that work from home had already been popular in 1980s and 90s, when cost cutting pushed companies to hire contract employees working from home. Full answer

  3. Distributed workforce means a company has employees located around the world, but those are all offices belonging of the company. Full answer

  4. Communication and accountability tools have improved dramatically over the last few decades. 30 years ago physical messages had to be delivered to your desk. Full answer

  5. Many organization are struggling with remote work because we still generally don't know how to manage a remote workforce. Full answer

  6. 60% said of the Remote Work Report aid they work remote 100% of the time, of which 70% have been doing it for 3 or more years. Full answer

  7. Out of the 60% of participants in the Remote Work Report who said that they work remotely 100% of the time, 91 % said they prefer it. Full answer

  8. Despite the fact that 91% of the participants said that remote work is a good fit, and 95% of them would recommend remote work to a friend, top challenges… Full answer

  9. Remote work provides people with freedom, and freedom is happiness. Full answer

  10. While employees gain flexibility and freedom to work from anywhere, organizations lose the perceived control of employee's time. Full answer

  11. Hiten Shah has a theory that if visibility into everyone's progress is improved, productivity will improve with it. Full answer

  12. Even with a small group with five or 10 people, their process isn’t solid. Full answer

  13. Hiten says that some companies will record every meeting — ones with more than two people — to share with the team. Full answer

  14. If you are building a product the right way, you are learning from customers. Full answer

  15. To decide based on the number of people a company has, can they continue to do what they're doing and want to do with less people? Full answer

  16. As a flaw, Hiten feels like people get tool centric. Full answer

  17. As Hiten puts it, the tools his companies use are simple and the processes they use are thorough. Full answer

  18. James states that whenever individuals are working in an office with other people, they tend to feel like there’s a weight of having to work constantly, which… Full answer

  19. Both James and Hiten agree that company retreats should not be used for strategy meetings. Rather, it’s a company crutch that’s used to get people together. Full answer

  20. Communication, socializing, loneliness, and boundaries are costs when it comes to working remotely. Isolation is heavily mentioned for remote workers. Full answer

  21. It is due to the heavy emphasis of collaborative work to get something done. Full answer

  22. When it comes to getting out of the house, getting a co-working space, work with other remote workers, Hiten says that there’s no “one-size-fits-all” solution. Full answer

  23. According to Hiten, it would be difficult for companies to train millennials to work remotely if they don’t have their process written down. Full answer

  24. Hiten believes there is. Three or six months in, people will love it less because they are still figuring it out. Full answer

  25. Hiten believes that all organizations have to adapt to the way that their employees want to work. Full answer

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