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What should startup founders keep in mind as their company scales head count 21:47?

Founders should avoid becoming the bottle neck for their own company. Making a perfect decisions, at the expense of slowing down the whole company is not worth it. Instead, it is better to make a good-enough decision fast, thus enabling the rest of the employees to explore multiple options.

At the end of the day, founder is only one mind, and often the employees would come up with a set of possibilities that would have never been discovered by the founder.