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S11 E22: The Support Capacity Paradox: Managing the Tri-Border Workforce of Humans, BPOs, and AI Agents Without Metric Depravation with Ryan Wang, Co-Founder & CEO of Assembled

Ryan Wang has had a winding set of paths to get to where he is today. He studied economics and statistics, with the intent of going to grad school and becoming a professor. After talking with his boss at the time, Steven Levitt (also one of the authors of Freakonomics), he was convinced that was not the best path. Eventually, he joined stripe via nepotism…