Nobody Told Me!

Dr. Doug Noll: -- ...keep your cool when dealing with someone who’s upset and out of control.

If you find it uncomfortable to deal with difficult people and highly emotional problems, stay tuned! Our guest is distinguished attorney Doug Noll, who has a lot to say about how we can improve our skills in handling such situations. Whether you’re faced with an angry boss, colleague, client or family member, Doug says you can learn the skills necessary…