Don’t have anything nice to say? Say it! (Kim Malone Scott, author, ‘Radical Candor’)

"Radical Candor" author and CEO coach Kim Malone Scott talks with Recode's Kara Swisher about how to be a better manager and leader. Based on her personal experiences at Apple, Google and several tech startups, Scott argues that most management failings come from bosses who are too nice rather than too mean, especially when they're talking to someone who looks different than them. She also discusses the current management crisis at Uber, which she attributes to a culture of "unchecked unilateral authority" that would be more at home in a "baboon troupe or totalitarian regime."