The C2C Podcast

Becoming the Voice of Your Community Members with Nicole Burch

Today we’re joined by Nicole Burch, Director of Community Engagement at Athennian, a software that helps to empower modern legal and tax teams so that they do not feel like underdogs in their office. Listening to the voice of your customer is the key to building software that those customers love and want to support. At Athennian, their support team is…