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What was the moment that changed everything?

When people started to tell Derek they had heard about Startup Grind, he did not believe them. It was not yet a huge overwhelming success, but they had finally built something that people wanted, and it was satisfying.

Because Derek had been through the "valley of death," where he'd failed over and over again, nothing mattered anymore except for his customers satisfaction. He focused on that and took joy in little moments, like when he got to hire an employee to take some stress off his shoulders.