The Relentless: It’s Time to Look at Success Differently

Delivering Extraordinary Experiences with Customer Experience Expert Liliana Petrova

When it comes to closing a deal, generating client referrals, or getting repeat business, understanding how to elevate the customer’s experience can make all the difference. So how do you go above and beyond to deliver extraordinary experiences? To find out, host JulieGurner talks to customer experience guru and former Head of Customer Experience Programs…