The Startup Chat with Steli and Hiten

214: How to Communicate With Your Customers During Crisis

In this episode, Steli and Hiten talk about how to communicate with your customers during a crisis. Hiten shares how Crazy Egg handled a crisis with humor and how Steli used his recent crisis as an opportunity to become more transparent with his customers and build trust. Tune in to find out the importance of staying truthful to your customers during a…