The Startup Chat with Steli and Hiten

Unfiltered insights and actionable advice straight from the trenches of startup and business life.


Listen Now: 439: The Remote Work Report 2019

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All podcast episodes

Episode Name
# of Smash Notes

4

429: Encouragement vs Advice

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439: The Remote Work Report 2019

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438: Hiring Service Providers

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437: Why Hacks Are Not Enough for Growth Anymore (Live from Growthhackers 2019)

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436: Due Diligence During Fundraising

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435: How to Deal with Bullies as a Founder?

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434: Money Management for Startups

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433: How to Listen & Learn from Those with Less Success Than You

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432: Comparing Yourself with Other Founders & Startups

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431: Should You Run a Ton of Experiments Early on as a Founder?

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430: How to Get Marketing Attribution Right

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428: What We Recently Learned as Dads That Helps Us as Founders

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427: Lies Founders Tell Themselves and Others

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426: How to Create a Successful Pilot Program for Your Startup

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425: The Value of Overcommunicating

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424: How to Keep Your Team’s Morale Up

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423: Steli’s Outbound Recruiting Hack

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422: Introverts That Learned to Talk

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421: The Benefits of Therapy for a Founder

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420: Semi-Remote? Good/Bad?

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419: Remote Work Isn’t Going Away. How to Do It Well

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418: Changing Your Domain Name? Here’s What You Should Consider

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417: Building the Content Muscle

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416: Effort vs Leverage

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415: New Positioning for the Startup Chat?

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414: The Energy-Thoughts-Actions Framework

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413: How Important Is Choosing a Good Market for Your Startup?

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412: Is Bragging Bad? Is Being Humble Good?

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411: Hiten’s Billion Dollar Mistake

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410: The Value of Generating Hype for Your Startup

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409: Meditation for Founders

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408: Quantity vs. Quality in Content (Is More Always Better?)

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407: How to Deal with Investor Conflicts?

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406: Mistakes Startup Founders Make When Asking for Advice

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405: Steli Needs Your Help Finding the Right Person

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404: Why Your Biggest Strength Is Your Biggest Weakness

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403: 4 Lessons for Podcasters After 400+ Podcasting Episodes

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402: Personal Finances for Founders

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401: How to Work with Designers

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400: Identifying & Focusing on Growth Customers

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399: How to Create an Ideal Customer Profile?

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398: How to Use Documentation to Get the Right Things Done in a Remote Business

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397: Creating a New Category as a Startup

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396: Should You Be Secretive About Your Startup Ideas?

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395: How to Set Clear Expectations to Get Good Results?

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394: What’s Your Level of Incompetence?

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393: How Not to Make Dumb Mistakes Under Pressure

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392: Why Steli Is Always Looking to Understand the Person Behind the Message (People Research Episode)

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391: How to Create Effective Comparison Pages

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390: How Not to Get Ahead of Yourself

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389: The Dangers of Being Overprepared

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388: How Do You Define Your Identity

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387: How to Make Increasingly Better Choices Each Day

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386: How to Sleep and Rest up as a Founder

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385: Firing People Too Slow Will Kill Your Startup

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384: Customer Development Mistakes to Avoid

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383: What Makes You Come Alive at Work? What Drives You?

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382: How to Hire People Who Are More Senior Than Yourself

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381: Self-Serve Sales: How to Get People to Upgrade Themselves in Your App

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380: How to Become Good at Copywriting

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379: How to Design/Write Great CTAs (Call to Actions)

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378: Do You Have to Sacrifice Your Life & Health in the Early Days as Founder?

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377: Should You Wake up Super Early in the Morning as Founder?

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376: Learning to Ask for Help

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375: The Second Time Around as a Startup Founder

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374: Encore Episode: Big Picture Thinking / How to Prioritize

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373: Encore Episode: How It All Began

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372: Encore Episode: Tips to Generate Customer Insights

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371: Encore Episode: How to Find Product Market Fit

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370: Changing a Startup Team’s Culture vs Hiring a New Team?

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369: How to Stay Mentally Healthy in a Startup

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368: Creating or Working with a Company Builder?

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367: How to Rebrand Your Startup

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366: How to Name Your Startup

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365: Replacing Yourself as CEO or Founder

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364: How to Help Your Customers Through Change

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363: SaaS Pricing: Using Starter Packages to Attract Smaller Customers

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361: How to Use Affiliate Programs to Fuel Growth

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360: Being Cynical in a Startup – Good or Bad?

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359: How to Create a Great Take-Home Assignment for New Job Applicants

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358: The Value of Consuming Opposing Opinions

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357: It’s Not the Big That Eat the Small. It’s the Fast That Eat the Slow.

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356: Are Startups Really the Right Vehicle to Gain Freedom in Life?

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355: What Is Killing Your Startup Growth?

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354: How to Create Vision & Mission Statements

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353: Growing from $1MM to $10MM

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352: Speaking at Conferences Worth Your Time?

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351: Encore Episode – How to Use Scripts to Empower Your Sales Team

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350: Who Am I? (How Do You Figure out Who You Are)

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349: Encore Episode – How to Optimize Your Sales Funnel

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348: Weird Side Projects We’ve Worked on That Failed and What We Learned

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347: How to Get to $1MM in Revenue with Your Business Today

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346: How to Talk to Yourself

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345: Encore Episode – Cold Calling 101 for Founders

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344: Startup Karma

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343: Knowing Who You Really Are as an Entrepreneur

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342: Coasting on Your Past Accomplishments

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341: Employee Retention in Startups

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340: Doing Business with Friends – Lessons Learned?

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339: How to Build Add-Ons, Extensions, or Apps

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338: Staying Humble with Success

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337: How to Compete in a Hyper Competitive Space

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336: How to Define Your Company Values

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335: How to Run an Early Access Program

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334: Too Many Ideas – How to Chose What to Work On

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333: How to Deal with Fraud in Your Startup

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332: How We Read Books

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331: Managing up – How to Manage Your Managers

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330: Startup Babies – How to Manage the Other Side of Growth in Your Team

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329: What to Do Post-Launch?

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328: The Pre-Launch: How to Do It Right (With or Without Hype)

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327: The Benefits of In-Person Meetings & Relationships

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326: Steli’s Most Important Career- (And Life-) Advice

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325: Consistency In Execution

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324: Lessons Learned Launching FYI

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323: GDPR? How Does This Effect Software Companies?

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322: Changing Your Mind (If You Can’t You’re Fucked)

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321: How to Become Resilient: Overcoming Any Startup Obstacle

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320: How to Optimize Your Lead Response Time

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319: How To Do Competitor Analysis

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318: Don’t Treat Your Worst Customers the Best

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317: How to Optimize Your Sales Funnel

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316: Don’t Wanna Work for Other People?

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315: How to Do 1-On-1s

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314: How to Handle Private Life Challenges While Running a Startup (Forgiving Yourself)

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313: How to Deal with Abusive Customers

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312: Why You Shouldn’t Trust Headlines (And How to Use Today’s Headline-Culture for Your Startup)

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311: How to Get User Onboarding Right

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310: HUCA (Hang Up Call Again)

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309: How to Use Social Proof in Your Emails, Copy, and Sales Pitches

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308: Feature Creep

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307: Outbound Email Sequences

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306: How to Find Product Market Fit

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305: How to Create Customer Testimonials That Sell

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304: How to Do User Testing for Your Product

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303: Using Video in Marketing Today

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302: How to Sell to Startups? (Startup To Startup Sales)

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301: How to Hire Interns for Your Startup

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300: The Startup Bus Fallacy

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299: Finding Your Ideal Customer (Or Switching Who You Sell To)

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298: How to Run Multiple Products at Once

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297: How to Start a Side Hustle

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296: How to Do Product Prioritization

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295: Being a Nice-To-Have vs Must-Have Product. How to Know the Difference?

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294: How to Manage Your Energy as a Founder

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293: What Tools Should You Use to Run Your Startup?

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292: Free Tools as Marketing

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291: Discipline in Startups

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290: What People Really Think About You

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289: Coach Your Team Members’ Weaknesses or Double-Down on Strengths?

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288: Startup Lies

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287: Hiten’s Outcome-Based Hiring Framework

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286: Mindfulness

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285: Giving Discounts to Your Customers

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284: Remembering Where You Came From

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283: How to Create a Good Email Newsletter

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282: The Most Common Product Mistakes Startups Make

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281: How to Use Process to Grow Your Startup

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280: How to Figure out the Right Pace of Hiring

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279: How to Run a Virtual Summit

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278: Anger Management in Startups

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277: How to Start a Startup Without a Technical Co-Founder

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276: How to Hire a Head of Culture

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275: How to Create an Ecosystem Around Your Startup

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274: Hiring or Nurturing Managers Within Your Startup

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273: How to Give Company Updates to Investors, Advisors & Friends

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272: Beginning of the New Year – How to Reflect and Plan Ahead

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271: Encore Episode – Freemium

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270: Encore Episode – Minimum Viable Products: How to find out fast if your idea is legit

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269: Encore Episode – How to Start a Side Business

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268: Encore Episode – How to Get Your First 10 Customers

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267: Crying About Your Startup? What We Tell Our Founder Friends in Dark Moments

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266: Steli Efti’s Inside Sales Tips for Startups

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265: How to Use NPS Surveys to Grow Your Company

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264: How to Use Inspiration to Your Advantage

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263: Being a People Pleaser Is Bad (in Startups and Life)

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262: How to Write Killer Email Newsletters

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261: Big Picture Thinking / How to Prioritize

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260: Account-Based Marketing for Startups – What you should know

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259: What is Product Marketing

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258: Why Trello Failed to Build a $1 Billion+ Business

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257: Scaling a Services Business (Challenges)

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256: Hiten Shah’s Inside Sales Tips for Startups

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255: Tips to Generate Customer Insights

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254: How to Launch Your Product

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253: Should You Blog?

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252: Startup Branding – Does It Matter and How to Do It Right

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251: How to Enter the US Market With Your Startup

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250: How and Why to Do Freemium in Your Startup Today

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249: How to Manage Your Emotions During the Startup Rollercoaster

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248: How to Use Conferences to Grow Your Startup

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247: Vulnerability in Startup Leadership

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246: How to Create Online Courses to Grow Your Startup

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245: Startup Fraud – What to Do When an Employee Is Stealing From You

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244: How Do You Do Engineering Estimates

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243: Losing Your Child at the Playground Is a Bad Idea

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242: How to Do Marketing AGAINST Your Competition

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241: How to Save Money as a Startup (Improve Cashflow)

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240: What KPIs to Track as a Startup

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239: How to Balance Marriage and Startups

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238: Deadly Shortcuts Founders Should Avoid

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237: Disadvantages as a Founder

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236: How Startups Should Go After Enterprise Customers

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235: When Growth Hacks Can’t Save You

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234: How to Use Webinars to Grow Your Startup

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233: Fear of Missing Out Among Startup Founders

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232: How to Ask for Help in Business & Life

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231: Competitive Combativeness

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230: Transitioning From Services to Software Business

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229: DO THE WORK

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228: What to Do When Employees Always Break the Rules

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227: The Art of Cutting Your Losses

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226: How & When to Use NPS Surveys in Your Startup

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225: Listening Skills for Startup Founders

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224: How SaaS Founders Should Do Competitor Research

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223: What Do You Wish You Knew When You Started as an Entrepreneur?

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222: Job Titles in Startups

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221: Be a Student. Always

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220: How to Buy or Sell a SaaS Business

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219: Why You Should Invest in Diversity in Your Startup (and Life)

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218: Investor Meetings Do’s and Don’ts

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217: Is Sales Natural or Learned?

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216: How to Make Your First $1k as an Entrepreneur

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215: What Role Does Luck Play in Startups?

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214: How to Communicate With Your Customers During Crisis

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213: The Value of Good Design in an Early Stage Startup

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212: How to Do Customer Surveys

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211: How to Distribute Equity in the Early Days of Your Startup

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210: How to Grow Your Startup With Referral Sales & Marketing

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209: How We Chose the People We Surround Ourselves With

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208: What to Do When Your First Customer Cancels / Churns?

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207: Why We Keep Doing This Podcast

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206: How to Move Faster (and Make More Things Happen in Less Time)

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205: How to Increase CLTV (Customer Lifetime Value)

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204: How to Cultivate a Bias Towards Action

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203: Productivity Tips for Remote Workers

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202: How to Generate Customer Insights

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201: How to Kill Features in Your Product

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200: The Art of the Follow Up

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199: How to Fly a Fighter Jet

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198: How to Build a Board of Directors

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197: Top Tier College: Does It Help as an Entrepreneur?

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196: Fundraising: How to Raise Your Series A

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195: Stop Treating Service Workers Like Servants

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194: How to Successfully Manage Customer Objections

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193: Top 5 Fundraising Mistakes Founders Make

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192: How to use scripts to empower your sales team

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191: How to Overcome a Plateau in Business

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190: How to Crush it on Demo Day

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189: How to Infuse a Human Touch in Inside Sales

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188: How to Create a Killer Pitch Deck

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187: How to Be Confident

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186: Website Teardowns (with conversion tips & tricks) part 3

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185: Website Teardowns (with conversion tips & tricks) part 2

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184: What to Do When Your Mind and Gut Are at Odds with Each Other

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183: Website Teardowns (with conversion tips & tricks) part 1

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182: What to Do When Your Financing Falls Through in the Last Minute

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181: How to Manage Remote Teams

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180: B2B Customer Acquisition Q&A (Part 2)

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179: B2B Customer Acquisition Q&A (Part 1)

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178: Sales Hiring for Startups

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177: Hiring First 10 Team Members for Your Startup

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176: How to Hire Your First Startup Team Member

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175: How to Hire Marketers for Your Startup

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174: Self-Service vs Human-Touch in SaaS

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173: Startup Work Ethic: Match Yours and Your Team Members Work Ethic for Maximum Results

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172: Your Startup Isn’t Your Baby

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171: Founders Dilemma: How to Make Decisions When All Options Suck

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170: What You Don’t Know About Angel Investors

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169: The Lazy Hustle

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168: How to Build Your Personal Network… Without Networking

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167: Not How But Yes

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166: How to Think About Hot Trends in Business & Technology

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165: Sales & Marketing Tactics that Died in 2016

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164: Email Marketing for SaaS Startups

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163: How to Announce Product Updates

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162: How to Do Team Retreats

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161: The Power of Gratitude

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160: Closing – the Art of Creating a Decision

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159: What to Do When Someone Screwed You Over

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158: The Content Marketing Playbook

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157: Stop Worrying About the Bad News, and Start Creating Good News

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156: How to Grow From 100 to 1000 B2B Customers

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155: Thinking Small & Intimate in Business

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154: How to Manage Your Fear of Failure

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153: Is Customer Success BS? (And how to really help your customers win)

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152: How to Conduct Great Customer Development Interviews

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151: How to Create a Winning Startup Culture

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150: Cold Calling 101 for Founders

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149: What Founders Should Know About Working With Lawyers

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148: Parallel Entrepreneurship: Want to run multiple startups?

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147: How to Transform Limiting Beliefs Into a Winning Mindset

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146: Stop Trying to Control People

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145: Overcoming Laziness – How to Stop Avoiding Crucial Tasks

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144: How to Become More Thoughtful

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143: The Slow & Stressful Way to Kill Your Startup: Lack of Urgency

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142: Why We Love to Read

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141: The Importance of Teaching

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140: The Power of Writing

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139: How to Do Effective Postmortems

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138: Building Products in Hyper-Competitive Markets

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137: What We Learned From 1000 Minutes of Interviewing Founders About Fundraising

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136: Are You Too Old (or Too Young) for Entrepreneurship?

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135: What You Should Know About Startup Accelerators & Incubators

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134: How to Do Due Diligence on People