The Startup Chat with Steli and Hiten

313: How to Deal with Abusive Customers

In today’s episode of The Startup Chat, Steli and Hiten talk about how to handle working with customers who are dissatisfied and escalate dissatisfaction into abuse. They give you advice as to what you should do and the best attitude to have when facing such a difficult and challenging situation. Angry customers can erupt with abusive behaviour and become…