The Startup Chat with Steli and Hiten

318: Don’t Treat Your Worst Customers the Best

In today’s episode of The Startup Chat, Steli and Hiten talk about why some entrepreneurs treat some of their worst customers the best. This comes after Steli’s observation that oftentimes, large startups give special treatment to demanding and unreasonable customers while ignoring customers that don't complain. In this week’s episode of The Startup Chat…