Smash Notes

An Arm and a Leg

An actor walks into a doctor’s office…

Researcher Saul Weiner has been sending fake patients — actors, wired for sound — into real doctors’ offices, to learn about what actually happens, especially: How well doctors really listen to their patients. He’s tallied up what doctors miss (a lot), and how much it costs (ditto). In today’s episode, we hear what actually happened … Continue reading "An…

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