Smash Notes

An Arm and a Leg

The Medical-bill "Negotiation Lab"

It’s often possible to negotiate medical bills. It sounds hard — and it can be — but what if we got it down to a science? Mapped out all the moves ahead of time? Jared Walker and his team at the nonprofit Dollar For are running a big experiment to see if they can do just that. And we got to visit the lab. The folks at Dollar For caught our attention — and…

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