Build Your SaaS – bootstrapping in 2019

Why should we care about our customers' feelings?

This week Justin chats with Michele Hansen , founder of Geocodio . I got fired up about interviewing customers! Get Michele's new book! Deploy Empathy Listen to Michele's podcast: Software Social "Empathy is a skill you can learn." Get Michele's newsletter "There's so much shame in the tech community." What are the boundaries for deploying empathy? When…