Preparing for the Enterprise with Troops Jonathan Bartlett
Customer Conversations
Customers before metrics with Churnbuster’s Kristen LaFrance
We talked to Churnbuster’s Head of Growth Community about and host of the Playing for Keeps podcast Kristen LaFrance about:
What SaaS companies from the world of DTC Ecommerce. What retention based acquisition means and the impact making customers successful has on the business bottom line. How deeply understanding customers leads enables companies to build more meaningful relationships with them.Resources
The Playing for Keeps Podcast Churnbuster How to conduct an internal customer retention auditConnect with Kristen on Twitter
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