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Customer Conversations on Smash Notes

Customer Conversations podcast.

May 25, 2020

Sean Boyce and Stuart Balcombe interview the world's leading product experts to learn more about how they make products customers love.

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Episodes with Smash Notes

Understanding the Demand Side with The Re-Wired Group’s Bob Moesta

Building an Ecommerce Presence for a Major Brand with Maytex’s Michael Callahan

Going Beyond Your Early Adopters with UpKeep’s Jeff Ignacio

Shaping strategy with Basecamp’s Ryan Singer

Customer support from cost center to profit driver with Gorgias’s Lucas Walker

Bootstrapped to booming with Tuple’s Ben Orenstein

Voice of the customer to copy that converts with Nikki Elbaz

Repositioning through your customer with Customer Intelligence Institute’s Lorin McCann

Leveraging AI and Automation for Growth with IMVU’s Lomit Patel

Understanding your customer with Wonderment’s Jessica Meher

Data driven decision making with Uber Eat’s Chip Koziara

Customer-led growth with Elevate’s Claire Sullentrop



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