Walking in the user's shoes🚶🏽‍♀️Cindy Au of Kickstarter, Zagat, and Brainly

An interview hosted by Maggie and Bailey with Cindy Au. Cindy built the early communities at Kickstarter, Zagat, and now, Brainly, the world's largest peer-to-peer learning community.

With over a decade of experience, Cindy shared how she learned by walking in the shoes of users, and how she fostered a team of niche experts that served sub-communities.