What Finance Work Can ChatGPT Actually Do Today?

Joseph Kim says the ChatGPT for financial services product OpenAI launched is a productivity tool for knowledge workers, and it assumes a human is always in the loop.

A financial analyst with a list of work for the day is meant to try ChatGPT first, the way a software engineer tries Codex. It might get the analyst 30% of the way there, or 80%, depending on the task. The person still reviews the work. That split made the product easier to explain, because the audit stays with the analyst.

The next version is meant to feel like working with a coworker rather than watching a tool. A company already knows how to check a person. At Google, a new software engineer needed readability before changing the system. In banking, where this product started, a junior analyst's work goes to an associate, then a VP, then a director or managing director. Those layers already exist to catch human mistakes, and humans make just as many mistakes as models. If a model behaves more like a person, a firm can reuse those checks.