Lochhead on Marketing

071 We Reserve the Right to Refuse Service

One listener writes: “This is such a confusing time and people are on edge. There's a lot of arguing and mistrust in the US. It seems like we see more people acting out. In our case, we've had some customers behave really badly. When is it okay to turn a customer away?” In this episode, Christopher shares his views on this matter about your right, as a…