TSA’s chief innovation officer on surveillance, security lines, and surrendering to PreCheck
I’m old enough to remember what it was like to fly before 9/11 — there were no TSA lines, there was no PreCheck, and there certainly wasn’t any requirement to take off your shoes. In fact, there wasn’t any TSA at all. But 9/11 radically changed the way we move through an airport. The formation of the new Department of Homeland Security and the new…
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