Smash Notes

What Is Emotional Labor And What Are Its Benefits

Emotional labor is the mental work on has to do for the job at hand. For example, the difference between people who quit a marathon at mile 20 and the ones that finish is not physical strength, it is being able to put one's feeling of tired aside and to finish.

Rocketship.fm · Interview: Seth Godin on Achieving Greatness · at 2:27 · ·Transcript

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