Smash Notes

What Is Emotional Labor and What Are Its Benefits

at 2:27

From the episode: Interview: Seth Godin on Achieving Greatness

Answer

Emotional labor is the mental work on has to do for the job at hand. For example, the difference between people who quit a marathon at mile 20 and the ones that finish is not physical strength, it is being able to put one's feeling of tired aside and to finish.

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