The Art of Charm

Dan Heath | the Art of Upstream Thinking and Problem Solving

It’s no surprise that many of us can be overwhelmed with the day-to-day events of our lives, so how are we supposed to plan for so many unforeseen events like the COVID-19 pandemic, what is upstream thinking and why is it relevant today more than ever? What to Listen For What is the difference between upstream and downstream thinking and why can one lead…