The Art of Charm

Minisode Monday #54 | Treat Your Haters Like Toddlers

Ever get upset by rude comments on the Internet? In this Minisode Monday, we share an effective strategy for dealing with this that we learned from Jay Baer, author of Hug Your Haters: How to Embrace Complaints and Keep Your Customers. Let's get to it! The Cheat Sheet: You can post anything online -- videos of puppies eating birthday cake -- and someone…