The Startup Chat with Steli and Hiten

153: Is Customer Success BS? (And how to really help your customers win)

On today’s The Startup Chat we discuss customer success. This market has become saturated with SaaS tools that are useless and a waste of money. During today’s episode we discuss why customer success is really simpler than the industry would have you believe. So if you’re considering looking into a customer success tool, just listen to this episode first…