The Startup Chat with Steli and Hiten

174: Self-Service vs Human-Touch in SaaS

In this episode, Steli and Hiten debate which is best: self serve or non self serve SaaS applications. Technology has evolved the business transaction to a point where salespeople have become redundant, but is automated sales the best way or do consumers still need that human interaction? Tune in to the discussion as Steli and Hiten lay out the pros and…