How Do You Really Listen in a Conversation

You can’t be in the moment if you are constantly thinking about the next moment, so if you want to actually hear your conversation partner, you have to slow down.

Listen to every word, and repeat them to yourself if it helps. Look for inflection points, for emotions and visual cues.

Finally, when it's time to answer, say less. Don't say everything, just focus on the 20% that is likely to deliver most value.