The Steli Efti Podcast

017: Why most startups don't invest enough in their best people and customers

I call it the squeaky wheel fallacy: When you run a startup, there will always be vociferous customers and team members. They'll be very vocal about all the challenges, problems, and struggles they encounter with you. And because they ask for your attention, they get it. On the other hand, there are those that are just silently performing: Team members…