Smash Notes

Why Did a Member Mop the House Floors Unasked?

at 1:02:41

From the episode: Can You Engineer Serendipity?

Answer

Zac Solomon is the only employee, and the members already got the picture. The best example that the culture is actually working is a member mopping the floors without being asked.

Applicants have to read writing on the vision, the mission, and what the space should be, plus stories of members. Zac Solomon then asks whether they are still okay with it. They say yes, and they join. A cleaning lady now comes twice a month. The other week, a member took a picture of another member mopping the floors. Zac Solomon says she did it just because she wanted to, or thought the floors needed mopping, or whatever it was. He never asked her. She brought her own mop and did her own thing, and she was not going to mention the mopping if another member had not photographed it. A text sometimes asks for a bread knife. He says sure, orders it on Amazon, and it is there the next day so members can cut their bread.

Zac Solomon calls the mopping a microcosm of the other things happening in the house. The role left is container organizer. Everybody else fills the space.

Grokipedia·Amazon

Where this answer comes from

Show
Austin Next
Episode
Can You Engineer Serendipity?
People
Evan Baehr, Chris Taylor, Zac Solomon, Jason Scharf
Moment
Date

People

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