How Does Harmony AI Close Every Factory Pilot?
Brian McKeown says Harmony closes a plant by solving the hardest problem in four to six weeks. Every single pilot so far has closed.
The trade-off is speed versus quality. He wants to enter a plant and move as fast as possible. The pilot doubles as a sales tactic. The team says they will spend four to six weeks on the hardest problem, then do it even when the plant expects failure. Customers laugh and call the confidence excessive. McKeown says Harmony is batting a thousand, because every pilot has closed. The same four to six weeks still have to produce something extremely useful and avoid a shoddy foundation once the contract closes. Nobody wants to repeat the pilot work after the deal is signed.
The team has to move with enough speed and direction to deliver a solution without leaving a huge mess for the later implementation.