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How Does TripSee Capture a Booking Email?

Zeno Rocha says one company they help, TripSee, lets a user forward a flight or hotel booking email to a special address. The address receives the email, parses the whole message, and saves the booking.

TripSee handles trip management, and he calls it one of the most beautiful iOS apps he has used. The parser can stay deterministic or use AI to extract the information. A user can also forward a PDF, or a CRM can add a BCC so the content of the email gets saved. He likes the pattern because it is more B2B.

The B2C version showed up while he was setting up open claw and needed an inbox for an agent. The agent simply needs an inbox, and they are building around that use case too.

Transcript

Building what's next (Interview) ·

The Changelog: Software Dev & Open Source

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  1. How Did Resend Take Its First Payments?Zeno Rocha took Resend's first payments with a Stripe payment link in January 2023.
  2. Why Not Let OpenClaw Write the Email Tool?Zeno Rocha refused to let OpenClaw write the email command line because giving it an open API spec would generate a badly written command line, and he hated…
  3. How Can a Mail Record Silently Stop Company Email?Zeno Rocha says receiving email is tricky because an MX record can compete with Google Workspace on priority. Setup starts by adding an MX record.
  4. What Email Feature Was Requested Most for a Year?Zeno Rocha built the first version of inbound email by feeling the pain himself, after it stayed the number one most requested feature for over a year.
  5. What Kind of Company Is Resend?Zeno Rocha says Resend is a utility company. The team started out thinking they were building a developer tools company.
  6. Why Do Agents Auto-retry Standard Rate Limits?Zeno Rocha says agents know how to auto-retry when a service follows the rate-limiting RFC.
  7. Why Won't Resend Outsource Its Keys?Zeno Rocha considered WorkOS and skipped it because the team has to own that part.
  8. How Does Zeno Rocha Hire for Email?Zeno Rocha is hiring through heavy noise from fake resumes and other weird things, trying to assemble the Avengers of the email industry.

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