Smash Notes
What Did Terence Tam Carry From Ross & Zane Into Reflow Hub?
at 29:33
Answer
The operating lesson Terence Tam carried from food-delivery startup Ross & Zane into Reflow Hub is that Reflow Hub is still a physical operation. Like Uber, the agreement happens online. A distributor agrees to offload phone inventory. The work happens offline: shipping pallets, export compliance, trade documents, payment, and insurance. Ross & Zane taught him to run that side as a tight, process-driven operation rather than treating marketplace software as the whole job.
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