Smash Notes

Back to The airline CEO putting Starlink on every plane, with Scott Kirby.

Why Did United Buy Planes During COVID?

Scott Kirby says United bought planes during COVID because the experts were wrong and every other long-haul airline was shrinking. Those experts said travel demand would stay down by 50% forever. Kirby thought the drop would be deep and long, and that demand would come back. Every other global long-haul airline permanently retired part of its widebody fleet. United placed what he calls the biggest aircraft order in history.

The order was 200 widebodies, then several hundred narrowbodies. Those airplanes list for about $400 million, and United gets a big discount off that list price. Kirby told the board that, with everyone else shrinking, United did not have to be right. It only had to be not totally wrong. United was the only airline in the world ordering, so it got better pricing, and Boeing could point to that order when it talked to other customers.

The jets last about 30 years, so the fleet will ride through several downturns. The move was to buy while other airlines were cutting, not while orders were at a peak.

Transcript

The airline CEO putting Starlink on every plane ·

Cheeky Pint

More from this episode

  1. Why Does United Own Its Reservation System?Scott Kirby says United owns its reservation system because the airline locked into a legacy mainframe it already owned, and the later owners did not want to…
  2. When Will United Show Weather Delay Odds?Scott Kirby wants United to show a weather-impact percentage on the passenger screen by Christmas, in time for the weather trouble that comes with Christmas…
  3. Why Is Air Traffic Control the Bottleneck for Airlines?Scott Kirby says air traffic control, not airport capacity, is what limits the airline. He puts air traffic control at 90% of the problem.
  4. Why Does United Say Fast Wi-Fi Beats Free Wi-Fi?Scott Kirby says fast internet is the real value of Starlink on United Airlines, and free is not the value proposition.
  5. Why Does Wall Street Hate United Aircraft Bets?Scott Kirby says Wall Street almost always hates the big things United does, and aircraft investment is one of them.
  6. Why Won't Boeing and Airbus Build New Planes?Scott Kirby says Boeing and Airbus will not replace the 757 because the two manufacturers hold a global duopoly and have quietly agreed, though not in any…
  7. Why Do Low-cost Airlines Keep Failing?Scott Kirby says low-cost airlines in the United States keep failing because they left the cheap airports that made the model work and then could not charge…
  8. Why Does United Limit Where It Flies?Scott Kirby keeps United Airlines disciplined by limiting where it flies. United only flies to its hubs.
  9. Why Should an Airline Cancel Routes That Lose Money?Scott Kirby says an airline should cancel any route that loses money, including a route people defend as strategic. The route network is the foundation.
  10. Why Do Credit Card Miles Look Like Pure Airline Profit?Scott Kirby says credit card miles look like pure airline profit because people see only the revenue.

People

More answers like this

More with John Collison

Related episodes

Plays from this note through the rest of the episode.

Weekly highlights

One letter a week.

The notes worth hearing, with the minute they were said.