Back to #420 Steve Jobs In Exile, with David Senra.
What Did Steve Jobs Learn About Overplaying His Hand?
David Senra, reading Geoffrey Cain, says Steve Jobs learned never to overplay his hand after a higher-margin IBM deal collapsed. IBM was going to give him another $30 million, and the deal never happened.
Jobs and a salesman were on their way to Dallas for the presentation. At the airport the salesman said the room was huge, with screens on both sides, so they needed two sets of slides and had only one. He suggested skipping the slides and going straight to the demo. Jobs said he did not have the tools to do the job, said he was too busy, and walked out. The salesman flew to Dallas alone and presented to 800 IBM engineers. The executives read the no-show as a lack of commitment, and the deal died. Jobs had overestimated his power, and he knew it.
Years later he told Pixar co-founder Ed Catmull the lesson from that collapse: never overplay your hand. He walked out knowing NeXT was going to burn $54 million that year.