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Why Does Andy Grove's Crisis Test Guide the Response? · How I Built This with Guy Raz

How I Built This with Guy Raz

How I Built Resilience: Brian Chesky of Airbnb

In the early stages of the lockdown, Airbnb was in a freefall: it lost 80 percent of its business and laid off a quarter of its staff. But CEO Brian Chesky tells Guy that as people start to travel again—in cars, and closer to home—the company is beginning to recover. These conversations are excerpts from our How I Built Resilience series, where Guy talks…

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Notes

  1. Why Does a Crisis Pull Co Founders Closer? at 2:18

    He is closer to some people than he has ever been in his life, probably closer to co founders Joe Nate, and they talk all the time. Full answer

  2. What Happened When Airbnb Lost Most of Its Business in Eight Weeks? at 3:48

    After 12 years building Airbnb, the company lost 80% of business in eight weeks. Full answer

  3. Why Does Andy Grove's Crisis Test Guide the Response? at 4:56

    Andy Grove said bad companies are destroyed by a crisis, good companies survive a crisis, and great companies thrive or are defined by a crisis. Full answer

  4. How Do You Support People Laid Off During a Health Crisis? at 5:46

    They did 14 weeks severance plus a week for service. Full answer

  5. How Do You Keep Employees Connected When You Cannot Gather Them? at 7:50

    For the last five months, a weekly Q and A has been the point of connection. Full answer

  6. Why Does a Father's Saying Change How January and July Look? at 8:22

    When he was a kid, his dad used to say things are never as good as they seem and as bad as they seem. Full answer

  7. What Happened When They Sold Cereal at the 2008 Conventions? at 9:38

    Air bed and breakfast made collectible breakfast cereal for the Democratic Republican National Conventions in 2008. Full answer

  8. How Do You Cover a Host Shortfall Without Calling the Money a Loan? at 11:32

    They took 1/4 of a $1,000,000,000, under $50 million, and sent it to hosts. They did not loan it; they just sent it to hosts. Full answer

  9. What Happened When Guests Drove Instead of Getting on Planes? at 12:48

    People got in a car and drove to a remote destination within about 200 miles, staying at Airbnb. Full answer

  10. What Happened When the Public Filing Was Put on the Shelf? at 20:55

    To go public, you write a securities document called In S One. Full answer

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