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Back to How I Built Resilience: Brian Chesky of Airbnb, with Brian Chesky.

How Do You Keep Employees Connected When You Cannot Gather Them?

For the last five months, a weekly Q and A has been the point of connection. No matter what question people ask, he uses a Mac and stares into the little green light next to the camera every week, telling them everything he can.

Transcript

How I Built Resilience: Brian Chesky of Airbnb ·

How I Built This with Guy Raz

More from this episode

  1. Why Does a Crisis Pull Co Founders Closer?He is closer to some people than he has ever been in his life, probably closer to co founders Joe Nate, and they talk all the time.
  2. What Happened When Airbnb Lost Most of Its Business in Eight Weeks?After 12 years building Airbnb, the company lost 80% of business in eight weeks.
  3. Why Does Andy Grove's Crisis Test Guide the Response?Andy Grove said bad companies are destroyed by a crisis, good companies survive a crisis, and great companies thrive or are defined by a crisis.
  4. How Do You Support People Laid Off During a Health Crisis?They did 14 weeks severance plus a week for service.
  5. Why Does a Father's Saying Change How January and July Look?When he was a kid, his dad used to say things are never as good as they seem and as bad as they seem.
  6. What Happened When They Sold Cereal at the 2008 Conventions?Air bed and breakfast made collectible breakfast cereal for the Democratic Republican National Conventions in 2008.
  7. How Do You Cover a Host Shortfall Without Calling the Money a Loan?They took 1/4 of a $1,000,000,000, under $50 million, and sent it to hosts. They did not loan it; they just sent it to hosts.
  8. What Happened When Guests Drove Instead of Getting on Planes?People got in a car and drove to a remote destination within about 200 miles, staying at Airbnb.
  9. What Happened When the Public Filing Was Put on the Shelf?To go public, you write a securities document called In S One.

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