Why Are Tuesday and Saturday Dinner Reservations the Same Price?
Tuesday and Saturday dinner reservations are the same price because restaurants still sell time as if every hour were worth the same. Nick Kokonas treats that as the reservation version of the old paper ticket. A guest walks up to the host stand, the phone rings, and the first words are that someone will be right with them. He calls the phone a middle finger, followed by a demand to prove you belong there.
OpenTable in 2005 sat between the guest and the restaurant, and that middle seat was its arbitrage. The software was dismal. His picture of it is a sweater shop. You point at the blue cashmere cardigan, and they tell you to guess which of the other 300 you are allowed to buy. Tock started because he could not tell who was about to walk in, and because a guest is not worth the same amount on a Tuesday at 9pm in Chicago as on a Saturday at 7pm. Those two tables should carry different prices. He says that was obvious to him and is still not obvious to everyone else.
How to find your arbitrage (from the guy who’s done it 3x) ft. Nick Kokonas ·