Smash Notes

How Does Stripe Avoid Going Adrift in Product Development?

Stripe has a set of operating principles. The first one is users first. The company always tries to start with what the customer actually wants and work backwards from customer needs especially when it comes to product development rather than focusing on new revenue pools or internal company oriented thinking.

Sourcery · John Collison, Stripe: AI Agents Will Rewire the Internet · at 27:09 · ·Transcript

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