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Back to Cisco President & CPO on Rebuilding Products So Agents Can Use Them, Running a $460B+ Company in Founder Mode & the Rule of Thirds | Jeetu Patel, with Jeetu Patel & Carlos Gonzalez de Villaumbrosia.

How Does Cisco Practice Founder Mode?

Jeetu Patel says Cisco has said outright that it values an owner mindset, and he treats himself as a late-stage co-founder of Cisco.

He ran his own business for 17 years, then joined a very large company and found two kinds of people. Functional managers stay in a swim lane and run their function well. Owner-mentality people run the business and step into any function when something is not working, because the goal is to win in the market. Both kinds are needed, and neither is simply better. He has always had an owner mentality, and the habit annoys people on the functional side, so a cultural change has to name the owner mindset as a value. He was 36 years late to Cisco, and he still treats Cisco as his company. In wartime, during a platform shift while the business is being refactored, functional mode makes it very hard to win. The stance that fits is complete owner mentality, founder mode.

When choosing a company, assess which mode it operates in. If the mode is one you do not value, skip the job unless you have enough agency to change the mode. Otherwise the mismatch leaves you frustrated all the time.

Grokipedia·Cisco·Jeetu Patel

Transcript

Cisco President & CPO on Rebuilding Products So Agents Can Use Them, Running a $460B+ Company in Founder Mode & the Rule of Thirds | Jeetu Patel ·

The Product Podcast

More from this episode

  1. Why Does Cisco Have No Product Managers?Jeetu Patel says Cisco has no product managers. It has feature managers who build features for one platform, and the platform is what Cisco sells.
  2. What Is Jeetu Patel's Rule of Thirds?Jeetu Patel's rule of thirds is how he staffs his team at Cisco. One third are operators who know how to navigate Cisco.
  3. What Happens When an AI Agent Shops for a Customer?Jeetu Patel says an AI agent that shops for a person will not take the cross-sell and upsell the way a person does.
  4. What Startup Did Jeetu Patel's Daughter Start?Jeetu Patel’s 15-year-old daughter and her boyfriend are starting a streetwear startup for hoodies, t-shirts, and sweats.
  5. Can Every Brand Give Each Customer a Concierge?Jeetu Patel says every brand can now give every customer a personal concierge agent, after Cisco launched the agents at a WebEx event in Austin.

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