Smash Notes
How Did Federal Retirement Drop to 60 Seconds? · First of Kind

First of Kind

Joe Gebbia: Designer-in-Chief

Why did Joe Gebbia go to Washington? I spoke with America’s first-ever Chief Design Officer last fall to find out. We met on the White House grounds to discuss his newly created role, the formation of @ndstudio, and how Joe plans to weave design into the frabic of U.S. federal government. 00:00 - Intro / Eisenhower Exec Office Bldg 01:34 - From Airbnb to…

People

Notes

  1. Why Does Federal Retirement Still Take Six Months? at 4:39

    Joe Gebbia says it can take up to six months to retire from the federal government because the process still runs on paper. Full answer

  2. How Did Federal Retirement Drop to 60 Seconds? at 14:00

    Joe Gebbia says a basic federal retirement dropped from six months on paper to 60 seconds when the Online Retirement Application, called ORA, launched on… Full answer

  3. Why Do Government Websites Still Have Operating Hours? at 20:30

    Joe Gebbia says some government websites still have operating hours and turn off at a certain time of day because they have to update in the background. Full answer

  4. How Did Airbnb Build Trust Between Strangers? at 25:14

    Joe Gebbia says design was the conduit for the Olympic-sized trust Airbnb had to build between two people who had never met, and he thinks the company… Full answer

  5. What Kind of Designers Is the National Design Studio Hiring? at 28:08

    Joe Gebbia says the National Design Studio is looking for hardcore product user experience design at the core. Full answer

  6. Can Government Websites Look Beautiful? at 35:55

    Joe Gebbia says government websites can look beautiful, and people should be able to feel proud that America leads in how government works and how government… Full answer

Related notes

Related episodes

Plays from this note through the rest of the episode.

Note

Weekly highlights

One letter a week.

The notes worth hearing, with the minute they were said.