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Back to Joe Gebbia: Designer-in-Chief, with Joe Gebbia.

What Kind of Designers Is the National Design Studio Hiring?

Joe Gebbia says the National Design Studio is looking for hardcore product user experience design at the core. Government processes are gnarly, and retirement is a small version of the kind of flow the studio has to turn into something much simpler and easier to navigate.

Only a couple of seats are on the team. He has 12 to 15 jerseys to give out, so each person needs range, whether in motion design, typography, design systems, or visual design, and must handle really complex user experience flows.

Social Security is by far the largest user base of any product the government offers. 200 million plus people have some connection to a Social Security card, a Social Security account, or a benefit paid out later. Someone born in the United States gets a Social Security number. The program is a central promise of society going back almost 100 years, and it has never benefited from the rest of the world as technology has advanced.

Grokipedia·Joe Gebbia·National Design Studio

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Joe Gebbia: Designer-in-Chief ·

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  1. Why Does Federal Retirement Still Take Six Months?Joe Gebbia says it can take up to six months to retire from the federal government because the process still runs on paper.
  2. How Did Federal Retirement Drop to 60 Seconds?Joe Gebbia says a basic federal retirement dropped from six months on paper to 60 seconds when the Online Retirement Application, called ORA, launched on…
  3. Why Do Government Websites Still Have Operating Hours?Joe Gebbia says some government websites still have operating hours and turn off at a certain time of day because they have to update in the background.
  4. How Did Airbnb Build Trust Between Strangers?Joe Gebbia says design was the conduit for the Olympic-sized trust Airbnb had to build between two people who had never met, and he thinks the company…
  5. Can Government Websites Look Beautiful?Joe Gebbia says government websites can look beautiful, and people should be able to feel proud that America leads in how government works and how government…

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