Back to #400 The Stubborn Genius of James Dyson, with David Senra.
Why Does James Dyson Refuse to Sell a Half-finished Product?
David Senra, reading James Dyson, says selling a half-finished product dooms a project from the start. Dyson learned that on the Sea Truck, the craft Jeremy Fry hired him to build.
They first tried to sell the Sea Truck without a cabin, and it was hard to sell. Dyson writes that to stint on investment in the early stages, to try to sell a half-finished product, is to doom from the start any project you embark on. Once they committed to building a cabin, Sea Truck sales took off.
The same work taught him that people do not want an all-purpose product. They want high-tech specificity. Presenting the same craft as something that could be adapted to each customer's needs convinced not a single customer. He worked with Fry on the Sea Truck for over five years.