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Back to Noah Shinn - Building Instinct: The Personal Agent, with Noah Shinn.

How Does Instinct Cancel Unused Subscriptions?

Noah Shinn says users can connect bank accounts to Instinct so it scans transactions and subscriptions, cancels ones they do not use, and reports the savings. The message it sends back can say they are saving $2,000 for the month.

Instinct looks over the transactions and subscriptions and asks whether the person really uses each one. When someone realizes they did not even know about a charge, Instinct goes into email and unsubscribes, or opens the site and signs in. If a confirmation arrives in email and Instinct has access to the inbox, it uses the confirmation, signs in, and carries the cancellation through to the end. It then sends back the amount saved, including a figure of $2,000 for the month.

Consumer fintech products often only surface subscriptions and suggest a cancellation. Instinct finishes the cancellation on the site and returns the savings number.

Grokipedia·Instinct·Noah Shinn

Transcript

Noah Shinn - Building Instinct: The Personal Agent ·

Invest Like the Best with Patrick O'Shaughnessy

More from this episode

  1. What Is the Instinct Personal Assistant?Noah Shinn runs Instinct, a company he started about a year ago to build a personal assistant.
  2. What Is Instinct's Trusted Person Network?Noah Shinn describes Instinct's trusted person network as a private link between two users so their agents can find a meeting time and book it.
  3. How Does Instinct Plan a Night and One Uber?Noah Shinn says six friends on Instinct's Trusted Network share one Uber after Instinct plans the night and the pickup route. The usual version is a chore.
  4. What Is Instinct's Yearly Transaction Volume?Noah Shinn says Instinct is still running an invite-only program and is quite early, but the platform is approaching over a billion dollars a year in…
  5. How Long Does It Take to Trust an AI Agent With a Credit Card?Noah Shinn says users take several weeks to trust Instinct with a personal credit card.
  6. Why Does Noah Shinn Refuse to Build an Ad Model for Instinct?Noah Shinn refuses to build an ad model because Instinct should not steer people into purchases or subscriptions they do not want.
  7. How Did Five Invites Grow Instinct With No Ads?Noah Shinn believes Instinct is growing about 10 or 11 percent day over day, and marketing spend so far is $0.
  8. Why Is Safety Instinct's Hardest Problem?Noah Shinn calls safety the most important problem while building Instinct.
  9. Why Will All Software Collapse Into One Interface?Noah Shinn says all of software is going to collapse into one very easy interface because people are tired of a new application for every need, and a simpler…
  10. Why Is Instinct Called Instinct?Noah Shinn liked Instinct as a name for many reasons.
  11. Why Is Instinct So Capital Intensive?Noah Shinn says Instinct is capital intensive because compute costs are high while Instinct tries to reach billions of people on the planet every day at a…

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