Smash Notes

Back to Noah Shinn - Building Instinct: The Personal Agent, with Noah Shinn.

Why Does Noah Shinn Refuse to Build an Ad Model for Instinct?

Noah Shinn refuses to build an ad model because Instinct should not steer people into purchases or subscriptions they do not want. He treats a smarter, more socially aware agent as dangerous if it pushes products. Google, TikTok, Instagram, and Snapchat are the pattern he names: a free service, then paid ads trying to create a purchase. The frame in the conversation is the old line that if you are not paying, you are the product. Speaking as a programmer, he says he does not want to build that reality. Instinct should act for what the user wants.

The business he describes instead is the money already moving through the platform. Over a billion dollars a year flows through Instinct, and he says that transaction volume is compounding at 10% a day. The user pays nothing, in the same way he describes Apple Pay as free to use. Merchants who benefit pay to be on the platform, a blanket take rate in exchange for distribution. He does not name Instinct's own rate. The point is a free experience for the user and a merchant who pays.

Transcript

Noah Shinn - Building Instinct: The Personal Agent ·

Invest Like the Best with Patrick O'Shaughnessy

More from this episode

  1. What Is the Instinct Personal Assistant?Noah Shinn runs Instinct, a company he started about a year ago to build a personal assistant.
  2. How Does Instinct Cancel Unused Subscriptions?Noah Shinn says users can connect bank accounts to Instinct so it scans transactions and subscriptions, cancels ones they do not use, and reports the savings.
  3. What Is Instinct's Trusted Person Network?Noah Shinn describes Instinct's trusted person network as a private link between two users so their agents can find a meeting time and book it.
  4. How Does Instinct Plan a Night and One Uber?Noah Shinn says six friends on Instinct's Trusted Network share one Uber after Instinct plans the night and the pickup route. The usual version is a chore.
  5. What Is Instinct's Yearly Transaction Volume?Noah Shinn says Instinct is still running an invite-only program and is quite early, but the platform is approaching over a billion dollars a year in…
  6. How Long Does It Take to Trust an AI Agent With a Credit Card?Noah Shinn says users take several weeks to trust Instinct with a personal credit card.
  7. How Did Five Invites Grow Instinct With No Ads?Noah Shinn believes Instinct is growing about 10 or 11 percent day over day, and marketing spend so far is $0.
  8. Why Is Safety Instinct's Hardest Problem?Noah Shinn calls safety the most important problem while building Instinct.
  9. Why Will All Software Collapse Into One Interface?Noah Shinn says all of software is going to collapse into one very easy interface because people are tired of a new application for every need, and a simpler…
  10. Why Is Instinct Called Instinct?Noah Shinn liked Instinct as a name for many reasons.
  11. Why Is Instinct So Capital Intensive?Noah Shinn says Instinct is capital intensive because compute costs are high while Instinct tries to reach billions of people on the planet every day at a…

People

More answers like this

Related episodes

Plays from this note through the rest of the episode.

Weekly highlights

One letter a week.

The notes worth hearing, with the minute they were said.